ACCEPTANCE OF TERMS
Amendments to this agreement can be made and effected by us from time to time without specific notice to your end. Agreement posted on the Site reflects the latest agreement and you should carefully review the same before you use our site.
USE OF THE SITE
You are prohibited to do the following acts, (a) posting of an items in inappropriate category or areas on our sites and services; (b) collecting information about users’ personal information; (c) maneuvering the price of any item or interfere with other users’ listings; (d) post false, inaccurate, misleading, defamatory, or libelous content.
REGISTRATION AND PAYMENT INFORMATION
By registering with StreamSports you are automatically added to our database. You may unsubscribe from our database at any time.
All information you provide, including credit card information must be accurate and up to date. We will not share or pass on your information to any third party. Your credit card information is protected by merchant warehouse and will. Merchant Warehouse is a member of the BBB (Better Business Bureau) Online Reliability Program and follows all guidelines both in letter and spirit.
The team contact (person who registers) must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. You must not transmit any worms or viruses or any code of a destructive nature. Any information provided by you or gathered by the site or third parties during any visit to the site shall be subject to the terms of streamsports.com
This Agreement will remain in full force and effect while you use the Website and even after you use the site.
LINKS & FRAMINGS
Illegal and/or unauthorized uses of the Services, including unauthorized framing of or linking to the Sites will be investigated, and appropriate legal action may be taken. Some links, however, are welcome to the site and you are allowed to establish hyperlink appropriately. You must immediately stop providing any links to the site on written notice from us.
WARRANTY DISCLAIMER AND EXCLUSIONS / LIMITATIONS OF LIABILITY
We make no express or implied warranties or representations with respect to the Program or any products sold through the Program. In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. We may change the site or any part of it at anytime. The information, content and services on the site are provided on an “as is” basis. When you use the site and or participate therein, you understand and agree that you participate at your own risk.
INTELLECTUAL PROPERTY RIGHTS
You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the site except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and forum members. All information submitted to by an end-user customer pursuant to a Program is proprietary information of streamsports.com. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
Failure of streamsports.com to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
INCLEMENT WEATHER POLICY
StreamSports will do everything possible to ensure filming of your games. We would like to believe that if the game is being played, then it should be filmed. However, where extraordinary circumstances warrant, due to weather, StreamSports reserves the right to make the final judgement on whether or not to film a game. We cannot risk equipment being damaged and more importantly we do not want to compromise the quality of your game footage. If a game is determined to not be filmed, the customer will retain their game film credit.
StreamSports has a no refund policy unless the quota of game film credits can not be met. If this is the case, the remaining game credits will be pro rated back to the customer. StreamSports will do everything in it’s capability to provide a high quality service to its customers.
In the event that tournament games are cancelled and game credits are not possible due to geographic location, a 70% refund will be given back to the customer.
REFUND POLICY FOR PARTIAL FILM MISSING
In the event some or parts of a game’s footage is missing the following amounts will be refunded or discounted from a future purchase:
If less than 5 mins are missing, 10% refund or 15% off next order.
If 5-15 mins missing, 15% refund or 20% off next order.
If more than 15 mins missing, 50% refund or full game credit.
If a cameraman arrives at a match and details have been changed without prior notification, there will be a $40 booking fee applied to the customer’s account.
When booking anything less than a three-game tournament package, we will make the choice of which games to shoot based on what fits best with our schedule. Should the client want to make the decision as to which games to shoot they will be subject to a $25/game add-on fee.
CANCELLATION OF GAMES
If games are canceled, the team contact must communicate this immediately with StreamSports via email or phone. If a game cancelation is not communicated in a timely manner to StreamSports, we will still have to charge for the game.
UPLOAD OF GAMES TO WEBSITE
In most cases regular season games will be uploaded to our website for viewing and streaming in less than 2 business days. Tournament games will be uploaded to our website for viewing and streaming in 7-21 business days. In certain circumstances where this is not possible StreamSports will do its best to upload the games as quickly as possible. Tournament highlight reels will be edited and uploaded to the site within 14-21 business days.
Season games will be uploaded to our website for viewing in less than 72 hours. In certain circumstances where this is not possible StreamSports will do its best to upload the games as quickly as possible. Season highlight reels will be edited and uploaded to the site within 14 business days.
ENCODING VIDEO FILES
After a period of 30 days, original video files may be encoded to maximize storage, and improve stream and download times.
The quality of a webcast is dependent on the strength of the 4G cell phone coverage or WiFi link at the match site. If the coverage is poor, or if there is a large amount of cell phone traffic at the time of the match, the quality of the webcast may be severely degraded.
StreamSports uses team based pricing. We are able to offer the products that we do at affordable rates based on players being set up properly on our portal system. Failure to add users correctly will result in loss of footage or refusal of services.
This Agreement shall be governed by and construed in accordance with the substantive laws of Florida, without any reference to conflict-of-laws principles. The Agreement describes and encompasses the entire agreement between the customer, and us and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the contents and materials provided by or through the Site, and the subject matter of this Agreement.
Last updated as of December 2016.
2. INFORMATION WE COLLECT ABOUT YOU
We collect information about you so we can improve our Services and enhance your experience. Any of the below activities with regard to the collection of Website usage information may be performed on our behalf by our service providers, including, for example, our analytics vendors, if any, and our email management partners, if any. When analyzed, Website usage information helps us determine how visitors arrive at the Website, what type of content is most popular, and what type of visitors are interested in particular kinds of content and advertising.
While you may access some of the StreamSports Services without registration, many of the content and Services available on the Website require registration. If you choose to register with our Website, we may require you to submit certain information personally identifying you, including your first and last name, title, home address, date of birth, jersey number, affiliated educational institution, affiliated sports team, e-mail address, username and password (collectively, “Personal Information”). “Personal Information” also includes “Personal Data” as well as “Athletic Information”.
Even if you do not register with StreamSports, we collect information other than Personal Information, as detailed below (“Non-Personal Information”), about your use of our Website.
(a) Cookies and Other Technologies.
(b) Information Collected Automatically.
We automatically receive and collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted, such as IP address or other similar unique device identifier, the URLs of websites you arrive at the Website from or leave the Website to go to, your type of browser and language, access times, the content of any undeleted cookies that your browser previously accepted from us, your operating system, your mobile provider, your mobile device, and your ISP. We may use such information to better understand how StreamSports users use our Services, to analyze trends, administer the Website, prevent fraud, and gather broad demographic information, such as country of origin. We may link this information with your Personal Information.
(c) Things you do and information you provide.
We collect the content and other information you provide when you use our Services, including when you sign up for an account, create, share, message or otherwise communicate with others. This can include information in or about the content you provide, such as the location of a photo or the date a video was created. We also collect information about how you use our Services, such as the content you view or engage with or the frequency and duration of your activities.
(d) Things others do and information they provide.
We collect content and information that other people provide or otherwise obtain when they use our Services, including information about you, such as when add you to a roster/team, send a message to you, or upload, sync or import information about you.
(e) Your networks and connections.
We collect information about the people and groups you are connected to or otherwise affiliated with and how you interact with them, such as the people you communicate with the most or the groups you like to share with. We also collect contact information you provide if you upload, sync or import this information from a device.
(f) Information about payments.
If you use our Services for purchases or financial transactions, we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details.
See Section 3(d) for more information regarding the measures StreamSports takes to protect your Personal and Non-Personal Information.
(g) Device information.
We collect information from and about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices.
(h) Information from websites and apps that use our Services.
We collect information when you visit or use third-party websites and apps that use our Services. This includes information about the websites and apps you visit, your use of our Services on those websites and apps, as well as information the developer or publisher of the app or website provides to you or us.
(i) Information from third-party partners.
We may receive information about you and your activities on and off the Website from third-party partners, such as information from a partner when we jointly offer services or from an advertiser about your experiences or interactions with them.
3. STREAMSPORTS’ USE OF YOUR INFORMATION
We are passionate about creating engaging experiences for people. We use all of the information we have to help us provide and support our Services. Here’s how:
(a) Provide, improve and develop Services.
We are able to deliver our Services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our Services and the people or things you are connected to and interested in on and off our Services.
We conduct surveys and research, test features in development, and analyze the information we have to evaluate, customize and improve products and Services, develop new products or features, and conduct audits and troubleshooting activities.
(b) Communicate with you.
We use your information to send you marketing communications, communicate with you about our Services, updates, promotional offers, and let you know about our policies and Terms. We also use your information to respond to you when you contact us, to provide customer support, and prevent potentially prohibited or illegal activities. You may opt out of certain communications by following the procedures set forth in Section 5 below.
(c) Show and measure ads and services.
We use the information we have to improve our advertising and measurement systems so we can show you relevant ads on and off our Services and measure the effectiveness and reach of ads and Services.
(d) Promote safety and security.
We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our Terms or policies. We work hard to protect your account using teams of engineers, automated systems, and advanced technology such as encryption and machine learning.
The information we collect is stored on a secure, password-protected server and only authorized personnel have access to your information. StreamSports uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run the Website and StreamSports owns the code, databases and all rights therein.
We use industry-standard encryption technologies with respect to the receipt and transfer of Personal Information you submit. Nevertheless, despite our best efforts, no transmission over the internet and no data storage method can be guaranteed to be safe 100% of the time. StreamSports cannot guarantee that your end user data stored on our servers may not be accessed, disclosed, altered, or destroyed by breach of any of our industry standard physical, technical, or managerial safeguards. When you enter sensitive information (such as a credit card number) we encrypt such information using secure socket layer technology (SSL). The StreamSports Website and software is hosted on servers in the United States. By using the Website, you consent to the transfer and storage of your information (including your Personal Information) in the United States and its use in accordance with the purposes for which it was originally collected.
Your password is the key to your account. We urge to you to use unique numbers, letters and special characters, and to keep your password secure. We recommend that you exit from your account at the end of each session, especially where you are accessing the Website on a public computer. Immediately notify StreamSports of any unauthorized use of your password or account or any other breach of security. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify StreamSports if/when you desire to cancel your account on this Website. We are not responsible or liable for any loss or damage arising from your failure to comply with this or any other provision.
StreamSports will never request your password via email. If you receive an email or other correspondence requesting that you provide any sensitive information (including your Website password or credit card information) via email or to a Website that does not seem to be affiliated with our Website, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.
(e) Create StreamSports Content
We may use the information to create StreamSports Content, which may include all or part of your Posted Content, and which may then be posted on any StreamSports Website, social media page or on such third party sites for promotional, instructional or other editorial purposes as described in our Terms.
You specifically acknowledge that we have the right to publish all or part of your Posted Content (which may contain your Personal Information) to any StreamSports Website or StreamSports social media page or on such third party sites for such promotional, instructional or other editorial purposes as described in our Terms.
4. DISCLOSURE OF YOUR INFORMATION
StreamSports may disclose your Personal Information, Non-Personal Information and any and all analytics and other data StreamSports produces from your Posted Content to recruiters, coaches, accredited colleges and universities that you have indicated you are interested in attending, as well as other accredited colleges and universities that StreamSports and/or third party service providers that have entered into a business relationship with StreamSports believe may be of interest to you.
We may also disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our Website in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
We reserve the right transfer information about you to another company in connection with a reorganization, merger, sale, acquisition or liquidation involving all or part of StreamSports.
We reserve the right to disclose your Personal Information and other personally identifiable information as required by law or to comply with a judicial proceeding, court order, or other legal process. We may also disclose user information as necessary to enforce the Terms, in connection with investigations, or when we believe disclosure is necessarily incident to the provision of our Services or to the protection of the rights, property or safety of StreamSports or others.
STREAMSPORTS SHALL HAVE NO LIABILITY FOR DISCLOSURE OF INFORMATION OBTAINED DUE TO ERRORS IN TRANSMISSION OR THE UNAUTHORIZED INTERVENTION OF THIRD PARTIES. FURTHER, IF YOU POST ANY OF YOUR PERSONAL INFORMATION IN PUBLIC AREAS OF THE WEBSITE, SUCH AS MESSAGE BOARDS, AND OTHER PUBLIC FORUMS, SUCH INFORMATION MAY BE COLLECTED AND USED BY OTHERS OVER WHOM WE HAVE NO CONTROL. WE ARE NOT RESPONSIBLE FOR THE USE MADE BY THIRD PARTIES OF INFORMATION YOU POST OR OTHERWISE MAKE AVAILABLE IN PUBLIC AREAS OF THE WEBSITE.
5. DEACTIVATING ACCOUNT/OPT-OUT
Upon your request, or in the event we terminate your account in accordance with our Terms, we will deactivate your registered account within ten (10) days of StreamSports’s receipt of such request. We may retain Personal Information, Posted Content and any other data produced by StreamSports therefrom, from closed accounts to the extent necessary to comply with applicable law, prevent fraud, assist with any investigations, enforce our Terms, take actions we deem necessary to protect the integrity of the Website or our users, or as otherwise permitted by law.
You have the right to "opt in" and "opt out" of certain of our uses of your Personal Information and may change your preferences regarding such uses at any time. For example, we may use your email for transactional and promotional purposes. Emails we send you may contain code that enables our database to track your usage of the emails we send you, such usage includes whether the email was opened and what links (if any) were clicked. If you do not want your Personal Information to be used for marketing purposes, you may write to us at info@StreamSports.com.
You may also opt out by sending a request via postal mail to:
4025 Edgewater Drive
Orlando, FL 32804
StreamSports does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Website. The Website, including content available thereon, is not directed at children under the age of 13. In the event that we learn that we have collected Personal Information from a child under age 13 without parental consent, we will delete that information as quickly as possible.
7. CALIFORNIA RESIDENTS
California Civil Code Section 1798.83 permits residents of the State of California to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. To make such a request, please email us at info@StreamSports.com or write us at: StreamSports, LLC Attn: Legal - California Privacy Compliance, 4025 Edgewater Drive Orlando, FL 32804.
8. US-European Union and US-Swiss Safe Harbor
StreamSports complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. StreamSports has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
Copyright © 2016 StreamSports, LLC. All rights reserved.
StreamSports has a NO REFUND policy.
All sales are final. There are no refunds.
Purchaser is solely responsible for:
– Choices made regarding packages and add-ons.
– Reading all information about StreamSports’ services, products and packages.
– Carefully evaluating all of the site’s offerings and packages to ensure they meet the exact specifications they are looking for.
– Providing the schedule, time and location for StreamSports services to be carried out.
– Not allowing children or other unauthorized family members or friends to access your credit cards or your account at the payment site to ensure that no one pays far a purchase without your express permission.
A new Company CREDIT will replace an existing credit for the following reasons:
Product (video footage) is damaged in transit.
Product does not arrive (in transit lost by carrier).
A game for which you purchased is canceled (or postponed) and is noted with at least 24 hours before start.
The assigned camera operator is unable to successfully attend or film your event.
As otherwise required by law.
Unless disputed within 30 days of a game, refunds are not applicable. A game Credit will remain on file.
If a game credit is to be retained, StreamSports must be notified within 30 days regarding the game credit's allocation.
If your purchase doesn’t arrive or arrives in less than perfect condition contact our customer support phone number (855) 839-3676 to be connected with the product fulfiller.
By making a purchase on a StreamSports Site, you acknowledge that you have read and agree to the StreamSports NO REFUNDS Policy.